Pedro D

An experienced Hospitality professional with strong luxury and lifestyle background, natural business acumen and passion for service excellence, who possesses a well-established track record in all aspects of hospitality operations, brand experience, profitability and strategy.
My experience encompasses all aspects of owner relations, development of strong team leaders through coaching and mentoring, excellent interpersonal and communication skills and a solid ability to drive operational optimization and flow-through. Very well versed in Labor relations and Union negotiations.
Specialties: Customer Service Excellence, Team building, Revenue/Yield Management, Business Strategy and Operational Optimization, Project Management, Labor Negotiations, Cost Control.

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